Last Updated: October 1, 2026
Village Key and Alarm, Inc., doing business as VKA Security (“VKA Security,” “VKA,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, request a consultation, or communicate with us about our services.
By using this website, you acknowledge the practices described in this Privacy Policy.
We may collect information that you voluntarily provide through our website forms or other communications, including:
Please do not submit sensitive personal information, alarm codes, passwords, financial account information, medical information, or other confidential security details through a general website contact form.
When you visit our website, certain information may be collected automatically by our website, hosting provider, analytics tools, and embedded services. This information may include:
We generally use this information to understand website performance, improve the visitor experience, maintain security, and identify technical problems.
VKA Security may use collected information to:
Information submitted through our website forms may be stored within WordPress and emailed to authorized VKA Security personnel. We use this information to respond to the request and for related business, customer-service, and recordkeeping purposes.
Access to form submissions is limited to personnel and service providers who need the information to perform their responsibilities.
If you provide a mobile phone number and select text messaging as your preferred method of contact, VKA Security may use that number to respond to your inquiry and communicate about consultations, service appointments, scheduling changes, and other service-related matters.
Message and data rates may apply. You may opt out of text messages by replying STOP. You may also contact us directly to update your communication preferences.
Service-related text communications may be processed through Service Fusion, a service provider VKA uses for scheduling and customer communications.
Our website and third-party services may use cookies and similar technologies. Cookies are small files placed on a device to support website functionality, remember preferences, measure website activity, and help us understand how visitors use the site.
You can manage or block cookies through your browser settings. Blocking certain cookies may affect how some website features function.
VKA Security does not currently use a separate cookie-consent plugin. This Privacy Policy will be updated if our use of cookies or tracking technologies materially changes.
We use Google Analytics to understand how visitors find and use our website. Google Analytics may collect information such as pages visited, time spent on the site, browser type, device type, approximate location, and referring website.
Google may use cookies or similar technologies to provide these analytics services. The information provided to VKA is generally used in an aggregated form to evaluate and improve website performance.
You can learn more about Google’s privacy practices at:
https://policies.google.com/privacy
You may also review the Google Analytics opt-out browser add-on at:
https://tools.google.com/dlpage/gaoptout
Our website may use Google reCAPTCHA to protect forms from spam, fraud, and automated abuse. reCAPTCHA may collect technical and device information to determine whether a form submission is being made by a person or an automated system.
Google’s Privacy Policy and applicable Terms of Service govern Google’s processing of this information.
Some pages may contain videos embedded from Vimeo. When a page containing an embedded Vimeo video loads or when you interact with the video player, Vimeo may receive information about your browser, device, Internet Protocol address, and interaction with the video. Vimeo may also use cookies or similar technologies.
Vimeo’s handling of information is governed by its own Privacy Policy:
https://vimeo.com/legal/privacy
We may share information with service providers that perform business functions on our behalf. These providers may include:
These providers may access information only as needed to provide services to VKA Security or as otherwise permitted or required by law.
We may disclose information:
VKA Security does not sell or rent personal information to third parties.
We retain personal information only for as long as reasonably necessary to respond to requests, provide services, maintain appropriate business records, comply with legal obligations, resolve disputes, and protect our rights.
Retention periods may vary depending on the nature of the information, the relationship with the customer, and applicable legal or business requirements.
VKA Security uses reasonable administrative, technical, and physical safeguards intended to protect personal information. However, no website, email transmission, storage system, or Internet communication can be guaranteed to be completely secure.
Visitors should not use general website forms or ordinary email to send alarm credentials, access codes, passwords, financial information, or other sensitive security information.
You may contact us to:
We may need to verify your identity before completing certain requests.
To submit a privacy request, email info@vkalarm.com or contact us using the information at the end of this policy.
Our website may contain links to third-party websites, customer portals, platforms, or services, including Alarm.com, MyAlarms.com, Google, Vimeo, and other service providers.
VKA Security does not control the privacy, security, or content practices of third-party websites. This Privacy Policy applies only to VKA Security’s website and practices. Visitors should review the privacy policies of third-party services before providing information to them.
Our website and services are intended for adults seeking security, fire alarm, monitoring, or locksmith services. They are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 through the website.
If we learn that information was submitted by a child under 13, we will take reasonable steps to delete it.
VKA Security is located in Florida and provides services primarily in Northeast Florida. If you access our website from outside the United States, your information may be transferred to and processed in the United States, where privacy laws may differ from those in your location.
We may update this Privacy Policy when our website, business practices, service providers, or legal obligations change. The revised policy will be posted on this page with an updated “Last Updated” date.
We encourage visitors to review this policy periodically.
For questions or requests concerning this Privacy Policy or VKA Security’s information practices, contact:
Village Key and Alarm, Inc. d/b/a VKA Security
441 State Road 16
St. Augustine, Florida 32084
Email: info@vkalarm.com
Phone: (904) 824-5003
Website: https://vkasecurity.com
