Last Updated: October 1, 2026
These Website Terms and Conditions (“Terms”) govern your access to and use of the website operated by Village Key and Alarm, Inc., doing business as VKA Security (“VKA Security,” “VKA,” “we,” “us,” or “our”), located at https://vkasecurity.com.
By accessing or using this website, you agree to these Terms. If you do not agree with these Terms, please do not use the website.
This website provides general information about VKA Security and our security, alarm monitoring, fire alarm, camera, access control, locksmith, maintenance, and related services.
Website content is provided for general informational purposes. It is not a substitute for an on-site security assessment, professional consultation, written estimate, service agreement, monitoring agreement, inspection, or other documentation applicable to a particular property or system.
This website and its contact forms are not monitored as emergency communication channels.
Do not use the website, email, or a website form to report:
For an emergency, call 911 or the appropriate emergency authority.
Existing VKA Security customers who need urgent assistance should use the emergency or central-station contact information provided for their service.
Submitting a website form, requesting a consultation, calling VKA Security, or communicating with us does not guarantee service availability and does not create a customer relationship, monitoring relationship, service agreement, or other contractual obligation.
VKA Security may need additional information, an on-site assessment, system review, credit approval, signed authorization, payment, or a separate written agreement before providing products or services.
We reserve the right to accept or decline a service request where permitted by law.
Descriptions of services, plans, pricing, coverage, availability, response times, equipment, and features are subject to change.
Website information is not a binding quote or guarantee. Final pricing, equipment, scope, scheduling, warranties, and service terms will be identified in the estimate, proposal, invoice, work authorization, monitoring agreement, maintenance-plan terms, or other written documentation provided for the applicable service.
If website information conflicts with a signed agreement or written proposal, the signed agreement or written proposal will control.
References on the website to “no contracts” or “no long-term contracts” apply only to qualifying VKA Security services and offerings.
These statements do not eliminate estimates, work authorizations, monitoring documentation, maintenance-plan terms, payment obligations, equipment financing documents, permits, inspection requirements, or other written records that may be necessary to provide a particular service.
Availability and terms may depend on the selected product, service, system, property, and customer requirements. Ask a VKA Security representative for the terms that apply to your specific service.
Security and life-safety needs vary by property, occupancy, system, equipment, location, and applicable code requirements.
Nothing on this website should be interpreted as:
Fire alarm, security, access control, monitoring, and locksmith services may be subject to licensing, permitting, inspection, equipment, insurance, or code requirements. The appropriate requirements will depend on the service and property involved.
VKA Security’s Florida alarm contractor license number is EF000621.
You may use this website only for lawful, personal, or legitimate business purposes related to learning about or requesting VKA Security services.
You may not:
We may restrict or block access when we reasonably believe these Terms have been violated.
You agree that information submitted through the website will be accurate and that you have the authority to provide it.
Do not submit alarm codes, passwords, access credentials, financial account information, medical information, Social Security numbers, or other sensitive security information through a general website form or ordinary email.
Information submitted through the website is handled in accordance with our Privacy Policy.
If you request contact by text message or email, VKA Security may use the information you provide to respond to your inquiry and communicate about consultations, appointments, scheduling changes, and service-related matters.
Message and data rates may apply to text communications. You may opt out of text messages by replying STOP or by contacting VKA Security.
Providing a phone number or email address does not authorize unrelated promotional communications unless you separately agree to receive them.
The website and its content, including text, photographs, graphics, logos, icons, videos, designs, layouts, and other materials, are owned by or licensed to VKA Security and are protected by applicable intellectual-property laws.
You may view and print reasonable portions of the website for personal, noncommercial use. You may not reproduce, modify, distribute, publish, sell, license, display, or create derivative works from website content without prior written permission.
Third-party names, logos, products, and trademarks belong to their respective owners.
The website may link to or display content from third-party websites and services, including customer portals, manufacturers, monitoring platforms, Google, Vimeo, Alarm.com, MyAlarms.com, and other providers.
VKA Security does not control and is not responsible for the availability, content, security, terms, or privacy practices of third-party services. Accessing a third-party service is at your discretion and may be subject to that provider’s own terms and policies.
A link or reference does not necessarily constitute an endorsement or guarantee by VKA Security.
We work to keep website information useful and current, but we do not guarantee that every page will always be complete, accurate, current, available, secure, or free from errors.
The website may be temporarily unavailable because of maintenance, updates, technical problems, service-provider interruptions, or circumstances beyond our control.
We may change, remove, correct, or update website content at any time without notice.
To the fullest extent permitted by law, this website and its content are provided on an “as is” and “as available” basis.
VKA Security disclaims warranties concerning the website, including implied warranties of merchantability, fitness for a particular purpose, title, and noninfringement.
This website disclaimer does not replace or limit any written warranty that VKA Security expressly provides for a specific product or service.
Some jurisdictions may not allow certain warranty exclusions, so portions of this section may not apply to you.
To the fullest extent permitted by law, VKA Security and its officers, employees, representatives, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to:
Nothing in these Terms excludes liability that cannot legally be excluded or limited.
Liability relating to an installed system, monitoring service, maintenance plan, locksmith service, inspection, product, or other paid service is governed by the applicable written agreement and law, not solely by these Website Terms.
To the extent permitted by law, you agree to indemnify and hold harmless VKA Security and its officers, employees, and representatives from claims, damages, losses, liabilities, and expenses arising from your unlawful use of the website, your violation of these Terms, or information or materials you submit in violation of another person’s rights.
Your use of this website is also subject to the VKA Security Privacy Policy, available at:
https://vkasecurity.com/privacy-policy/
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles.
To the extent a dispute concerning only the use of this website is not governed by another written agreement, the dispute will be brought in a court of competent jurisdiction located in St. Johns County, Florida, unless applicable law requires otherwise.
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue in effect. The affected provision will be interpreted or limited to the extent necessary to make it enforceable where permitted by law.
A failure by VKA Security to enforce a provision of these Terms does not waive our right to enforce that provision or any other provision in the future.
We may update these Terms to reflect changes to the website, our services, our business practices, or applicable requirements.
Updated Terms will be posted on this page with a revised “Last Updated” date. Your continued use of the website after an update constitutes acceptance of the revised Terms.
Questions about these Website Terms and Conditions may be directed to:
Village Key and Alarm, Inc. d/b/a VKA Security
441 State Road 16
St. Augustine, Florida 32084
Email: info@vkalarm.com
Phone: (904) 824-5003
Website: https://vkasecurity.com
